PRA number
2017/15912
Published date
Product description
This recall has been updated. A new recall advertisement has been attached and the contact details have been updated.
Wireless Door Chime with mains power (1 receiver)
Wireless Door Chime with mains power (2 receivers)
SWHOM-DC820P-AU, SWHOM-DC820P2-AU
The model number and serial number are located on the receivers. Units marked with the serial number starting from 08548 to 09075 are affected by the recall.
Wireless Door Chime with mains power (1 receiver)
Wireless Door Chime with mains power (2 receivers)
SWHOM-DC820P-AU, SWHOM-DC820P2-AU
The model number and serial number are located on the receivers. Units marked with the serial number starting from 08548 to 09075 are affected by the recall.
Reasons the product is recalled
The back cover of the receiver unit may detach from the front cover exposing live parts.
The hazards to consumers
Risk of electric shock.
What consumers should do
Consumers should stop using the product immediately by switching off the power at the socket outlet. Consumers should check the serial number on the receivers.
If the serial number is covered by the recall, contact Swann Communications Pty Ltd on 03 8412 4663 to arrange both a replacement door chime and a prepaid satchel to return the faulty item.
If the serial number is covered by the recall, contact Swann Communications Pty Ltd on 03 8412 4663 to arrange both a replacement door chime and a prepaid satchel to return the faulty item.
Supplier
Swann Communications Pty Ltd
Traders who sold this product
Bunnings, Masters Home Improvement, CDB Media, Ingram Micro Distributors, Rushmore Distributors, Catch Of The Day, Mitre 10, Infront Technologies & www.swannstore.com.au.
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
