PRA number
2018/17239
Published date
What are the defects?
The product does not meet the requirements of the mandatory standard 'Consumer Protection Notice No. 12 of 2008, Consumer Product Safety Standard for Vehicle Support Stands'.
The product was sold without the instruction manual and an incomplete label. The jack stand's label is missing some of the required information.
The product was sold without the instruction manual and an incomplete label. The jack stand's label is missing some of the required information.
What are the hazards?
If the stand is mislabelled, and does not have correct safety information, the occupant may misuse it on a different vehicle or in a way it was not designed for. Misuse may cause jack stand instability or failure. If a consumer is under the vehicle, this may lead to a vehicle collapsing causing severe injury or death.
What should consumers do?
Affected consumers should contact Sydney Tools Pty Ltd via phone 02 8199 1199 or email import@sydneytools.com.au to discuss options for remediation.
Sydney Tools will arrange to provide consumers with an instruction manual and a permanent label that they will be able to put on the product themselves, or consumers may return the product to the nearest Sydney Tools store location for these amendments to be carried out on site.
Sydney Tools will arrange to provide consumers with an instruction manual and a permanent label that they will be able to put on the product themselves, or consumers may return the product to the nearest Sydney Tools store location for these amendments to be carried out on site.
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
