Product description

Sym Balance 90 tablets

Batch 754020

Expiry: 12/2022

ARTG 352491 Sym Balance

Only bottles in batch number 754020 with Exp12/2022 are affected by this recall.

See a list of details to help identify the product

Reason the product is recalled

Bottles in affected batch number 754020 are mislabelled. These bottles may contain Para Tone multi-vitamin tablets instead of Sym Balance multi-vitamin tablets.

The hazards to consumers

Consumers taking the wrong multi-vitamin tablets may suffer adverse health effects. Additionally, users may be exposed to ingredients that they are sensitive or allergic to. If a user suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment.

What consumers should do

Consumers should not take the tablets and should return bottles from the affected batch to the place of purchase for a full refund or replacement.

For more information, consumers can contact Interclinical Laboratories on 02 9693 2888 or info@interclinical.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Interclinical Laboratories
Healthcare clinics
Pharmacies

Dates available for sale

-

Where the product was sold

Nationally
Online

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/19128 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.