Reason the product is recalled
The tubes construction fails to meet Australian electrical safety standards. These LED tubes have inadequate insulation and internal clearances between live internal parts and accessible metal parts.
The hazards to consumers
Risk of Electric Shock.
What consumers should do
Consumers should contact their place of purchase for a refund.
Details to help identify the product
Supplier running the recall
Green Century pty ltd
Who sold the product
Green Century Pty Ltd
Identifying product features
GC-T8I18WL120-001
Identifying numbers
Other identifying numbers
GC-T8I18WL120-001
Where the product was sold
Queensland
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14739 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.