Product description

BASIC 35% BLEACHING KIT (35% Carbamide Peroxide)
COUPLES EXTRA STRENGTH 35% BLEACHING KIT (35% Carbamide Peroxide)
EXTRA STRENGTH 35% BLEACHING KIT (35% Carbamide Peroxide)
ADVANCED 35% BLEACHING KIT (35% Carbamide Peroxide)
PROFESSIONAL 35% BLEACHING KIT (35% Carbamide Peroxide)
BLEACHING KIT REFILLS (VARIOUS) (35% Carbamide Peroxide)

See a list of details to help identify the product

Reason the product is recalled

The products contain concentrations of carbamide peroxide in excess of the recognised safe limit of 18% w/w as set by the Poisons Standard 2011, by expert clinical advice, and in published scientific risk assessments.

The hazards to consumers

The user may suffer irritation or inflammation to the gums and mouth due to the excessively high concentrations of carbamide peroxide in the products.

What consumers should do

Consumers should cease using the products immediately. If the products are unused, the consumer may return them for a replacement product that complies with the recognised safe limit. An email will be sent out to affected customers with further details.

Details to help identify the product

Supplier running the recall

Who sold the product

Online sale only

Identifying product features

Batch #00101455012

Identifying numbers

Other identifying numbers

Batch #00101455012

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12962 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.