PRA number
2021/18864
Published date
Why the product is recalled
The battery in the charging case may overheat.
What the hazards are to consumers
If the battery in the charger case overheats, it poses a risk of fire, which may result in injury or property damage.
What consumers should do
Consumers should stop charging the case and earphones, and contact Technical Audio Group to organise the return and replacement of the defective charging case.
For further information, contact Technical Audio Group directly by phone on 02 9519 0900 (Monday to Friday, 9am – 5pm), via email at ck3twsupport@audio-technica.com.au or submit your replacement request via https://audio-technica.com.au/contact-form/ath-ck3tw-charging-case-repl…
For further information, contact Technical Audio Group directly by phone on 02 9519 0900 (Monday to Friday, 9am – 5pm), via email at ck3twsupport@audio-technica.com.au or submit your replacement request via https://audio-technica.com.au/contact-form/ath-ck3tw-charging-case-repl…
Supplier
Traders who sold this product
JB HI-FI
Officeworks
Good Guys
Mwave
PC Case Gear
Tech2Go
StoreDJ
LS Travel
Audio-Technica Online Store
Cannon Sound and Light
Direct Imports NZ Limited
Esel
Honeycom Solutions
Modern Musician
Murdoch University Book Shop
The RecordStore, Umart Online
Sydney Hi Fi
Winc Australia and PC Case Gear
Officeworks
Good Guys
Mwave
PC Case Gear
Tech2Go
StoreDJ
LS Travel
Audio-Technica Online Store
Cannon Sound and Light
Direct Imports NZ Limited
Esel
Honeycom Solutions
Modern Musician
Murdoch University Book Shop
The RecordStore, Umart Online
Sydney Hi Fi
Winc Australia and PC Case Gear
Where the product was sold
Nationally
International
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
