See a list of details to help identify the product.
Reason the product is recalled
The 245-4375 shackle may fail. If the shackle fails, the number 4 boom section may rapidly and uncontrollably retract. This will make the machine and load unstable. This can happen at any time when the boom is raised and extended.
The hazards to consumers
Potential for personal injury or death.
What consumers should do
Contact your local Caterpillar dealer.
Details to help identify the product.
Supplier running the recall
Caterpillar SARL
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2005/8242 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
