PRA number
2018/16682
Campaign number
TF2
Published date
Product description
Thetford 3-Way Absorption fridge fitted into caravans and motorhomes.
Model numbers: N304M.3R, N304M.3L, N504M.3FR and N504M.3FL
Model and Serial Number appear on the product label in the interior cabinet on the right-hand side wall.
Model numbers: N304M.3R, N304M.3L, N504M.3FR and N504M.3FL
Model and Serial Number appear on the product label in the interior cabinet on the right-hand side wall.
What are the defects?
The gas control valve pressure test point nut may not be correctly tightened.
What are the hazards?
If the test point nut is not correctly tightened, it could cause a gas leak, potentially leading to a fire.
What should consumers do?
Consumers should check the serial number on the label in the interior cabinet of the fridge. If the serial number falls within the range detailed above, consumers should immediately discontinue using the product on gas. Consumers should then go to http://www.thetfordfridgecheck.com to find out if their fridge is included in the recall.
Consumers should then:
1. enter the product serial number and follow the prompts where needed.
2. or call Thetford on 1800 503 100 to check if the fridge is affected.
Consumers will be directed to the nearest authorised service agent to organise a repair.
For further information, consumers can contact Thetford Australia on 1800 503 100 (Monday to Thursday, 8am to 4.45pm (EST) & Friday 8am - 2pm (EST)), emailing recall@thetford.com.au or go to http://www.thetfordfridgecheck.com
Consumers should then:
1. enter the product serial number and follow the prompts where needed.
2. or call Thetford on 1800 503 100 to check if the fridge is affected.
Consumers will be directed to the nearest authorised service agent to organise a repair.
For further information, consumers can contact Thetford Australia on 1800 503 100 (Monday to Thursday, 8am to 4.45pm (EST) & Friday 8am - 2pm (EST)), emailing recall@thetford.com.au or go to http://www.thetfordfridgecheck.com
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
