Product description
Thule Rapid Fixpoint XT Kits
The Fixpoint Kit is part of Thule’s kit-based roof rack system, used to mount the foot of the roof rack to a vehicle’s roof.
Model numbers 3049, 3136 and 3144
This recall only affects Fixpoint XT kits purchased after 16 December 2019 and installed on certain vehicles.
See attached list of identifying numbers and vehicle models below
The Fixpoint Kit is part of Thule’s kit-based roof rack system, used to mount the foot of the roof rack to a vehicle’s roof.
Model numbers 3049, 3136 and 3144
This recall only affects Fixpoint XT kits purchased after 16 December 2019 and installed on certain vehicles.
See attached list of identifying numbers and vehicle models below
See a list of details to help identify the product.
Reason the product is recalled
The kit's bolts are too small and may result in the kit not being properly secured to the roof of the vehicle. This may cause the kit and any items attached to it to become detached from the roof.
The hazards to consumers
If the roof rack or any items attached to it detaches from the vehicle, there is an increased risk of an accident and injury to the vehicle occupants and other road users.
What consumers should do
Consumers should stop using their Fixpoint XT Kit and remove it from their vehicle.
To identify whether their kit is affected by the recall, consumers should visit https://www.thule.com/en-gb/product-recall/thule-fixpointxt-kit-recall
If affected, consumers should contact the place of purchase for a full refund or a replacement Fixpoint XT Kit, installed free of charge.
For further information, consumers can contact Thule AB at fixpointkits@thule.com
To identify whether their kit is affected by the recall, consumers should visit https://www.thule.com/en-gb/product-recall/thule-fixpointxt-kit-recall
If affected, consumers should contact the place of purchase for a full refund or a replacement Fixpoint XT Kit, installed free of charge.
For further information, consumers can contact Thule AB at fixpointkits@thule.com
Details to help identify the product.
Supplier running the recall
Who sold the product
Thule Australia
Go Active Outdoors
Go Active Outdoors
Identifying product features
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18367 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
