Reason the product is recalled
Two screws that secure the handlebar to the frame may be missing. The handlebar may detach from the frame.
The hazards to consumers
If the handlebar detaches from the frame, there is a risk of injury to the child.
What consumers should do
Consumers should stop using the stroller.
To identify whether their stroller is affected by the recall, consumers should check the model number printed on a sticker on the lower part of the stroller's frame. Consumers should also check for the presence of a QC2020 sticker, which indicates that the product has been checked and is not affected by the recall.
If affected, consumers should register their details at https://www.thule.com/en-au/product-recall/recallthulesleek to receive a replacement stroller frame.
For further information, consumers can contact thulesleek19@thule.com, or visit https://www.thule.com/en-au/product-recall/recallthulesleek
To identify whether their stroller is affected by the recall, consumers should check the model number printed on a sticker on the lower part of the stroller's frame. Consumers should also check for the presence of a QC2020 sticker, which indicates that the product has been checked and is not affected by the recall.
If affected, consumers should register their details at https://www.thule.com/en-au/product-recall/recallthulesleek to receive a replacement stroller frame.
For further information, consumers can contact thulesleek19@thule.com, or visit https://www.thule.com/en-au/product-recall/recallthulesleek
Details to help identify the product.
Supplier running the recall
Who sold the product
Go Active Outdoors
Thule Australia
Thule Australia
Identifying numbers
Other identifying numbers
Model numbers 11000001 - 11000019
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18471 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.