Tinsonax NSW Pty Ltd—Medispot Soft Hot/Cold Packs—Medium (Product # 2160) & Large (Product # 2161)

PRA number


Published date

Product description

Medispot Soft Hot/Cold Packs—Medium (Product # 2160) & Large (Product # 2161)
Identifying features
ARTG number 149339

Other identifying numbers

ARTG number 149339

What are the defects?

This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).

What are the hazards?

Potentially life-threatening or could cause a serious risk to health (Class 1).

What should consumers do?

If you have a Medispot Soft Hot/Cold Pack do not use it. Please call Tinsonax (NSW) Pty Ltd customer service line on 1800 079 937 to arrange the return of the affected product and a refund.


Tinsonax NSW Pty Ltd

Where the product was sold


Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category