PRA number
2016/15357
Published date
Product description
Electric Hoverboard Balance Scooter
Why the product is recalled
The battery chargers supplied with the Electric Hoverboard Balance Scooter are not approved for Australia and may not comply with the Australian electrical safety standards.
What the hazards are to consumers
There is a potential risk of electric shock and/or fire.
What consumers should do
Stop using the product and charger immediately, switch the power off at the socket outlet and unplug it.
Consumers will be emailed directly with further instruction and are encouraged to contact Top Buy Customer Service on 02 8081 0916 to arrange for the product to be picked up free of charge and return for a full refund.
For further information: Please direct all calls and any queries concerning this recall to the TopBuy Customer Service - 02 8081 0916
https://www.topbuy.com.au/ContactUs.aspx?cid=10
Consumers will be emailed directly with further instruction and are encouraged to contact Top Buy Customer Service on 02 8081 0916 to arrange for the product to be picked up free of charge and return for a full refund.
For further information: Please direct all calls and any queries concerning this recall to the TopBuy Customer Service - 02 8081 0916
https://www.topbuy.com.au/ContactUs.aspx?cid=10
Supplier
TopBuy Australia
Traders who sold this product
Top Buy Pty Ltd - sold prior to 20 November 2015
Top Buy Brand - Owned by Ozsale Pty Limited ABN 11 118 610 987 - sold after 20 November 2015
Top Buy Brand - Owned by Ozsale Pty Limited ABN 11 118 610 987 - sold after 20 November 2015
Where the product was sold
Nationally
Dates available for sale
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Recall advertisements and supporting documentation
Responsible regulator
Consumer Affairs & Fair Trading (TAS) is the responsible regulator for this recall.