PRA number
2018/16857
Published date
Reasons the product is recalled
DC-IN plug of the AC adapter may overheat and cause a fire when the material contained within the plug deteriorates over time.
The hazards to consumers
Potential fire hazard.
What consumers should do
Consumers should turn off their PC at the wall socket and unplug the 2-pin AC adapter immediately.
Consumers can visit www.mytoshiba.com.au/support/announcements to determine if the 2-pin AC adapter is affected and if so, register to return it for a free replacement AC adapter.
Further information is available from Toshiba Client Solutions ANZ Pty Ltd by phoning 13 30 70.
Consumers can visit www.mytoshiba.com.au/support/announcements to determine if the 2-pin AC adapter is affected and if so, register to return it for a free replacement AC adapter.
Further information is available from Toshiba Client Solutions ANZ Pty Ltd by phoning 13 30 70.
Traders who sold this product
This product was mainly sold to corporate customers and distributors.
It was not sold through retail stores.
It was not sold through retail stores.
Where the product was sold
Nationally
International
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.