PRA number
2016/15204
Published date
Product description
Li-Ion Battery used on certain Toshiba Laptops and Notebook PCs.
Reasons the product is recalled
There is a risk that the rechargeable battery pack may overheat, cause smoke or may ignite.
The hazards to consumers
If the defect occurs, there is a risk of a fire or a burn hazard to consumers.
What consumers should do
1.Turn your PC off, switch off at the wall socket, unplugged it from the AC adaptor and remove your battery immediately.
2.Visit the Toshiba website, www.mytoshiba.co.nz/support to validate if your Battery Pack is affected. You can use your computer on the AC adaptor without the battery.
3.If affected you will be asked to register to receive a free replacement Battery Pack.
For further information contact Toshiba Client Solutions ANZ Pty Ltd on 13 30 70
2.Visit the Toshiba website, www.mytoshiba.co.nz/support to validate if your Battery Pack is affected. You can use your computer on the AC adaptor without the battery.
3.If affected you will be asked to register to receive a free replacement Battery Pack.
For further information contact Toshiba Client Solutions ANZ Pty Ltd on 13 30 70
Traders who sold this product
Retail Stores such as Harvey Norman, Good Guys, JB HiFi
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
