PRA number
2016/15737
Published date
What are the defects?
The bicycle fork may have been assembled incorrectly and the fork may separate from the steer tube.
What are the hazards?
If the fork separates from the steer tube this can pose a fall hazard to the rider.
What should consumers do?
Consumers should stop using the affected bicycles immediately.
Affected consumers will be contacted by direct mail. Bicycles should be returned to your local Trek retailer for inspection and free replacement of affected fork.
Consumers will also receive a coupon worth $120 to spend at Trek retailers on Trek or Bontrager products.
To find your local Trek retailer please call 02 6173 2400 (Monday to Friday, 8.30am to 5.30pm EST) or go to http://www.trekbikes.com.
Affected consumers will be contacted by direct mail. Bicycles should be returned to your local Trek retailer for inspection and free replacement of affected fork.
Consumers will also receive a coupon worth $120 to spend at Trek retailers on Trek or Bontrager products.
To find your local Trek retailer please call 02 6173 2400 (Monday to Friday, 8.30am to 5.30pm EST) or go to http://www.trekbikes.com.
Supplier
Trek Bicycle Corporation (Australia) Pty Ltd
Traders who sold this product
Trek retailers.
Where the product was sold
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
