PRA number
2018/16923
Published date
Product description
Bontrager Line Pro flat bicycle pedals (aftermarket only)
Model
Bontrager
Brand
Trek
Why the product is recalled
The pedals may have a manufacturing defect which causes the spindles to be brittle. This may cause one or both of the spindles to break. If the spindle breaks, the pedal body will separate from the spindle.
What the hazards are to consumers
If the pedal body separates from the spindle while the bicycle is being ridden, the rider might lose control of the bicycle and fall, resulting in injury.
What consumers should do
Consumers with affected pedals should stop using them immediately. Consumers can contact an authorised Trek retailer to make arrangements for a repair. Spindles are not immediately available. The retailer will place an order for the customer’s spindles and notify the customer when available for repair. Consumers can then make an appointment with the retailer to bring their recalled pedals in for repair with new spindles.
Trek will give a $35 in-store credit to consumers who bring in their affected pair of pedals for repair.
Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephoning 02 6173 2400.
A list of authorised Trek retailers is available at https://www.trekbikes.com/au/en_AU/store-finder/
Trek will give a $35 in-store credit to consumers who bring in their affected pair of pedals for repair.
Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephoning 02 6173 2400.
A list of authorised Trek retailers is available at https://www.trekbikes.com/au/en_AU/store-finder/
Traders who sold this product
Trek authorised retailers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
