PRA number
Published date
What are the defects?
During assembly, a spacer was installed behind the drive side bottom bracket bearing, increasing the bracket width. As a result, the crank arm is not completely attached to the crank spindle, and the crank arm safety tab cannot lock into the spindle. This can cause crank arms and pedals to fall off affected bicycles.
What are the hazards?
If the pedal and crank arm fall off while the bicycle is being ridden, the rider may lose control of the bicycle, increasing the risk of an accident or injury.
What should consumers do?
Consumers with potentially affected bicycles have been contacted directly by Trek and should immediately stop using their bicycle and take it to a Trek retailer to be inspected. Spacers will be removed from affected bicycles. All bicycles already inspected or repaired under this recall do not need to be inspected again.
For further information, contact Trek Australia by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
Traders who sold this product
Trek authorised retailers
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
