Product description
Trek Kickster Balance Bicycles (bicycles without pedals)
Model years 2013-2019
No other Trek bicycles are affected by this recall.
Model years 2013-2019
No other Trek bicycles are affected by this recall.
See a list of details to help identify the product
Reason the product is recalled
The clamp that holds the steer tube in place may break when over-tightened, due to uncontrolled die temperature of the aluminium during the manufacturing process.
The hazards to consumers
If the steer tube clamp breaks, the handlebars may come off the bicycle, which may result in a fall or injury to the child.
What consumers should do
Consumers with affected Trek model bicycles should immediately stop using their bicycles and take them to a Trek retailer for inspection and repair. Affected bicycles will be fitted with replacement clamps that hold both the steer tube and seat post (the clamps are interchangeable).
For further information, contact Trek Australia by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
For further information, contact Trek Australia by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Trek Retailers
Identifying product features
Identifying numbers
SKU
15480001013, 15480001014, 15480001113, 547723, 547724 .
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17714 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
