Product description
Trustcare Outdoor Rollators
A disability walker rollator device with two handles, seat and 4 wheels; to assist with walking
Manufacturing dates 2016-2021
ARTG 163591
(HMR Healthcare Pty Ltd - Walking aid, two arms, frame, wheeled)
See a list of details to help identify the product
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Reason the product is recalled
The backrest of outdoor rollators may break.
The current version of the products Information For Use does not contain any warning to ensure correct use and maintenance of the product.
The hazards to consumers
If the backrest breaks, the user may fall, increasing the risk of injury.
What consumers should do
Consumers will be contacted by their place of purchase and provided with an updated Instructions For Use, which includes additional wording on proper inspection and maintenance.
For more information, contact HMR Healthcare on 07 5477 0777 or visit the TGA website at https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00041-1
Details to help identify the product
Supplier running the recall
Who sold the product
Healthcare equipment and mobility equipment retailers
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19414 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.