Product description

PLU381985 Campmaster Dual Burner Butane Stove
PLU382590 Wildcountry Dual Burner Butane Stove

See a list of details to help identify the product

Reason the product is recalled

In these models, certain components such as O-rings and control knobs have failed.

The hazards to consumers

If the defect occurs, there is a risk of gas leaking and fire.

What consumers should do

Customers should stop using the product immediately and return to store for a full refund.

For further information, please direct all calls and any queries concerning this recall to the Customer Interaction Centre: 1300 175 010 (8.30am – 5.00pm AEST Monday to Friday)

Supercheap Auto store locator: www.supercheapauto.com.au
BCF store locator: www.bcf.com.au
Rays Outdoors store locator: www.raysoutdoors.com.au

Details to help identify the product

Supplier running the recall

AHM Ltd

Who sold the product

Rays Outdoors, BCF, Supercheap Auto

Identifying product features

Campmaster brand will have model No. CM2220RW or CM2220 Wildcountry brand will have model No. WC2220RW or WC2220 All affected brands will also carry AGA certification No 8221 The affected products will have a serial number that falls between one of these serial number sequences. AH1507240001 to AH1507242200 AH1508150001 to AH1508152200 The Model and Serial numbers can be found on the rear sticker of the two burner stove.

Identifying numbers

Other identifying numbers

Campmaster brand will have model No. CM2220RW or CM2220Wildcountry brand will have model No. WC2220RW or WC2220All affected brands will also carry AGA certification No 8221The affected products will have a serial number that falls between one of these serial number sequences.AH1507240001 to AH1507242200AH1508150001 to AH1508152200The Model and Serial numbers can be found on the rear sticker of the two burner stove.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15259 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.