PRA number
2010/11853
Published date
Product description
The F3200 is a fire alarm control panel that is the controlling component of a fire alarm system. The panel recieves information from environmental sensors designed to detect changes assoicated with fire, monitors their operational integrity and provides for automatic control of equipment, in this case this response can include the operation of a gaseous fire suppression system.
Reasons the product is recalled
A small number of F3200 panels have an intermittent microprocessor malfunction, including false alarms. The fault has been identified as arising from an unmarked brand of 68 pin controller board socket that is a component of the panel.
The hazards to consumers
The panel may fail to detect a fire, may falsely detect a fire, or have a number of other malfunctions.
What consumers should do
Owners of premises that have installed a F3200 panel, which was manufactured between April 2007 and September 2009 and is fitted with the affected range of controller boards, should contact Tyco Safety Products on (03) 9538 7220 to arrange replacement of the potentially defective component. Tyco is writing directly to all customers to inform them of the fault as well as supplying the attached Product Bulletin to all purchasers of the panel.
Supplier
Traders who sold this product
Tyco Australia Pty Ltd
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
