Ultra Suppliers Pty Ltd—Oto-Ease Ear Lubricant

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Product description

Lubricant that helps ease the insertion of earpieces, hearing instruments and other custom-fit products into the ear and provides an effective acoustic seal.
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What are the defects?

Tests on a batch of the product indicated that it contained the bacteria culture, "burkeholderia cepacia".

What are the hazards?

The bacteria could be of concern for persons with lung problems or who have an immunity deficiency, for example, people with cystic fibrosis and HIV, as the bacteria can cause pneumonia.

What should consumers do?

Discontinue using the contaminated product immediately.

Australian Hearing has issued letters to clients who have potentially been supplied with this product. Consumers can return the product to the place of purchase for a refund or replacement.

For further information please contact Ultra Supplies on 0404 081 494 or via email at sales@ultrasupplies.com.au

Traders who sold this product

Australian Hearing centres

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category