Product description
Steel dining chair
See a list of details to help identify the product
Reason the product is recalled
When used incorrectly, the tapering of the inside bottom of a chair leg may lead to an entrapment or laceration hazard.
The hazards to consumers
Entrapment or laceration hazard.
What consumers should do
Freedom will supply a free plug insert kit to customers and these plugs will need to be inserted into the legs of the chairs. Once plugs have been inserted this safety risk is eliminated. To obtain the free plug insert kit please email steelchairs@freedom.com.au.
Customers can choose to visit a Freedom store or email steelchairs@freedom.com.au to arrange an exchange of their Utility chairs for our current Laurent model available in two colours. The Laurent chair looks similar but does not pose the same safety risk as the design of the inner lower leg is different. Alternatively, customers can return their Utility chairs to a
Freedom store for a refund.
For more information contact Freedom Customer Service at steelchairs@freedom.com.au or on 1300 135 588 and select option 9 between 9.00am-5.30pm AEST Mon-Fri or visit www.freedom.com.au/help/product-recall-notice/
Customers can choose to visit a Freedom store or email steelchairs@freedom.com.au to arrange an exchange of their Utility chairs for our current Laurent model available in two colours. The Laurent chair looks similar but does not pose the same safety risk as the design of the inner lower leg is different. Alternatively, customers can return their Utility chairs to a
Freedom store for a refund.
For more information contact Freedom Customer Service at steelchairs@freedom.com.au or on 1300 135 588 and select option 9 between 9.00am-5.30pm AEST Mon-Fri or visit www.freedom.com.au/help/product-recall-notice/
Details to help identify the product
Supplier running the recall
Who sold the product
Freedom and its franchisees, Freedom Excess, BBO (our clearance outlet)
Identifying product features
White (SKU 23157101), Galvanised (SKU 23157118), Red (23157217), Perforated Galvanised (SKU 23204010), Perforated Aqua (SKU 23275737), Perforated White (SKU 23275744), Perforated Red (SKU 23275751), Perforated Lemongrass (SKU 23275768)
Identifying numbers
Other identifying numbers
White (SKU 23157101), Galvanised (SKU 23157118), Red (23157217), Perforated Galvanised (SKU 23204010), Perforated Aqua (SKU 23275737), Perforated White (SKU 23275744), Perforated Red (SKU 23275751), Perforated Lemongrass (SKU 23275768)
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15347 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
