Product description
Various X4 type hearing protection earmuffs:
- X4A 3M PELTOR Headband Earmuffs Trade – item id: AT019317406
- X4A 3M PELTOR Headband earmuffs – item id: XA007707947
- X4B Neckband Earmuffs – item id: UU008197848
- X4P3G/E 3M PELTOR Cap Attached Earmuffs – item id: UU010818886/ XA007707970
- X4P5E/G 3M PELTOR Helmet Attached Earmuffs – item id: AT010613571
Item id is displayed on the product packaging.
See a list of details to help identify the product.
Reason the product is recalled
Affected earmuffs may crack on the exterior surface of the cups and reduce the hearing protection effectiveness.
The hazards to consumers
There is a risk of over-exposure to noise and possible hearing damage depending on the environment the earmuffs are used in.
What consumers should do
1. Consumers should immediately stop using the product and locate the model ID and manufacturing date printed on the outside of the earmuff cup. If your earmuff is an affected model and the manufacturing date is between 03/2020 and 09/2022 continue to step 2.
2. Contact the place of purchase to arrange return of the earmuff and exchange for a replacement product (if available), alternative product, credit or refund.
For more information contact 3M by phone on 1800 888 907 Monday to Friday 9:00 am to 5:00 pm or visit the 3M website.
Details to help identify the product.
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20100 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
