Product description
A range of folding arm awnings designed for outdoor use, in particular, under the eaves of dwellings extending over patios.
See a list of details to help identify the product.
Reason the product is recalled
A bolt that secures the folding arm sections together may break under load.
The hazards to consumers
If the fixing bolt breaks, an awning arm may detach from the awning, posing an injury hazard to consumers.
What consumers should do
Cease use of the awning until a technician arranged by the seller has conducted the required rectification work on site.
Details to help identify the product.
Supplier running the recall
Who sold the product
Hunter Douglas Authorised Dealers and independent stores.
Identifying product features
Ventura FAA
Identifying numbers
Other identifying numbers
Ventura FAA
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14570 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
