Product description
vidaXL Swimming Pool with Steel Frame
Available in Blue and Anthracite colour and in various sizes
See attached product list for identifying numbers and photographs
See a list of details to help identify the product.
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Reason the product is recalled
The liner of the pool can tear during use, which can cause the pool to drain.
The hazards to consumers
If the pool drains, this can increase the risk of a fall injury and cause damage to property.
What consumers should do
Consumer should immediately stop using the swimming pool and contact HB Commerce Pty Ltd, for instructions on how to return the product and receive a refund.
For more information, consumers can email customer service at recall@vidaxl.com.au, call toll free at 02 7908 3317, or visit https://www.vidaxl.com.au/product-recalls.html for instructions on how to return the product and receive a refund.
Details to help identify the product.
Supplier running the recall
Who sold the product
vidaXL
Identifying product features
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19328 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
