Volkswagen Group Australia Pty Ltd — B7 Passat MY2011-2015

PRA number

2019/17348

Campaign number

69Q7

Published date

Product description

Volkswagen B7 Passat Model Years 2011-2015
Supplied between 1 June 2010 - 1 January 2016

4 333 vehicles affected in Northern Territory, Queensland and Western Australia.
Driver front airbags


Identifying features

What are the defects?

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

What are the hazards?

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion, towards the vehicle occupants causing serious injury or fatality.

What should consumers do?

Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit: https://www.volkswagen.com.au/app/locals/find-dealer to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at https://www.volkswagen.com.au/app/locals/owners-service/airbag-safety-r…

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au

We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall

Traders who sold this product

Authorised Volkswagen dealers

Where the product was sold

Nationally

Dates available for sale

-

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category