PRA number
2019/17347
Published date
Product description
Volkswagen up! MY2013-2014
Supplied between 30 June 2012 - 01 January 2015
Driver side airbag
2 295 vehicles
Supplied between 30 June 2012 - 01 January 2015
Driver side airbag
2 295 vehicles
What are the defects?
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
What are the hazards?
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What should consumers do?
Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit: https://www.volkswagen.com.au/app/locals/find-dealer to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at https://www.volkswagen.com.au/app/locals/owners-service/airbag-safety-r…
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at https://www.volkswagen.com.au/app/locals/owners-service/airbag-safety-r…
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Traders who sold this product
Authorised Volkswagen dealers
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
