PRA number
Published date
Reasons the product is recalled
When can use of the product be dangerous?
When cooking at or above 95°C/200°F with the TM6 measuring cup in place, some ingredients may float to the top of the mixing bowl and prevent steam from escaping through the hole in the lid. This can cause an increase of pressure in the mixing bowl and may lead to a sudden and uncontrolled spillage of hot liquid or food.
The hazards to consumers
If hot liquid or food escapes from the mixing bowl, this could lead to scalding or burns to the user or bystanders. People have reported being burned or scalded when using the Thermomix in these circumstances.
What consumers should do
Consumers should stop using the TM6 measuring cup to cover the mixing bowl lid when cooking at or above 95°C (200°F). Consumers should instead use the simmering basket or the Varoma® dish to cover the mixing bowl lid.
A software update will be applied to provide warnings and amended instructions. Consumers should follow the amended instructions.
For further information, consumers can contact The Mix Australia by phone on 1800 004 838 or via webform at www.thermomix.com.au, or visit www.thermomixfacts.com.au
Traders who sold this product
The Mix Australia Pty Ltd
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.