PRA number
2017/16457
Campaign number
80-184803 Recall
Published date
Product description
A purple elephant shaped rattle with one yellow ear and one blue ear. It also has a black and white striped handle with beads.
Why the product is recalled
In certain extreme cases (strong torsion of the ear or violent shock against a hard surface), one of the elephant’s rotating ears may detach. This exposes a small, blunt, metal rod, partially covered in white plastic, which remains attached to the toy.
What the hazards are to consumers
If the ear comes off the toy, the small, plastic coated, blunt metal protrusion may cause pain if pressed against the skin.
What consumers should do
Consumers should go to https://support.vtech.com.au/ and raise a ticket on the support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
