Webasto Product Australia Pty Ltd—Webasto Hollandia 700/900 Series Sunroofs

PRA number

2011/12319

Published date

4 Feb 2011

Product description

Vehicle sunroofs

Identifying features

Affected sunroofs can be identified as follows: • For the Hollandia 700 models, consumers should look at the sunshade handle. If it says “Webasto” and the serial number located on the sunroof frame is within the range of 6000000 to 6396298, it is included in this replacement program. • The Hollandia 900 models have two tilt up glass panels, and there is a black, beige or grey plastic bar crossing the glass from side to side. If “Webasto” is embossed on the bar, it is included in this replacement program. All details on how to identify the sunroofs including photos are available on the dedicated website: www.sunroofcheck.com

Other identifying numbers

Affected sunroofs can be identified as follows:
• For the Hollandia 700 models, consumers should look at the sunshade handle. If it says “Webasto” and the serial number located on the sunroof frame is within the range of 6000000 to 6396298, it is included in this replacement program.
• The Hollandia 900 models have two tilt up glass panels, and there is a black, beige or grey plastic bar crossing the glass from side to side. If “Webasto” is embossed on the bar, it is included in this replacement program.
All details on how to identify the sunroofs including photos are available on the dedicated website: www.sunroofcheck.com

What are the defects?

Although unlikely, the adhesive bond between the glass and metal frame in certain Hollandia 700 and 900 series sunroofs may be insufficient. There is consequently a risk that the sunroof glass panel may completely debond from its frame.

What are the hazards?

Debonded glass presents an accident risk when the vehicle is in motion.

What should consumers do?

Webasto is asking all consumers who have a vehicle with a sunroof to check if their sunroof is included in the replacement program. The glass panel will be replaced at no cost to the consumer. Consumers who have an affected sunroof or require further information on this replacement program please go to www.sunroofcheck.com or contact the Webasto Customer Service Centre on 1800 450 755 to schedule a repair. Until the Safety Recall Service is completed, the vehicle should be driven with caution and at a moderate speed.

Supplier

Webasto Product Australia Pty Ltd

Traders who sold this product

Authorised installers

Where the product was sold

Nationally