Western Digital — Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives

PRA number

2020/18253

Published date

11 May 2020

Product description

Switching Mode Power Supply APP524-051240U for "Western Digital" branded My Passport Wireless Pro and SSD Hard Drives.

The affected power supply were sold with SSD hard drives model numbers:
WDBP2P0020BBK
WDBVPL0010BBK
WDBSMT0030BBK
WDBSMT0040BBK
WDBAMJ0010BGY
WDBAMJ0020BGY
WDBAMJ2500AGY
WDBAMJ5000AGY

Photograph of Western Digital Power Supply for My Passport Wireless Pro and SSD

Photograph for Western Digital Hard Drive

Identifying features

Other identifying numbers

Model No: APP524-051240U

Why the product is recalled

If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.

What the hazards are to consumers

Risk of electric shock.

What consumers should do

Your product is affected if:

1.The hard drive has one of the model numbers as listed above (exclude two digits in the end e.g. - 02)

AND

2.The model number of the power supply supplied with the hard drive is APP524-051240U

What to do if your power supply is affected.

Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply.

For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx?lang=en