Westinghouse—Virtuoso Touch Control Ceramic Cooktop

PRA number

2004/7296

Published date

Product description

Two models. Model PHL768U; Serial numbers: 343 40424 to 438 40450. Model number: PHL798U; Serial numbers 345 70006 to 433 70085. Purchased after 1st November 2003.

What are the defects?

As a precautionary measure if the cooktop is switched off at the cooktop On/Off sensor panel only, without having switched each individual cooking zone down to zero, there is a very small chance that cooking zones will remain active, irrespective of what the user does.

What are the hazards?

Component fault.

What should consumers do?

Customers to call Toll-free 1800 001 218 Monday to Friday between 8am and 5pm to organise a service technician to replace the control panel without cost to the customer. Customers should have their model and serial number available when calling the Toll.

Supplier

Electrolux Home Products Pty Ltd

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category