Product description

Model numbers: WHB355,RG. WHB355,RW. WHB355/32,RG. The product is primarily used in industrial and commercial applications, to control and isolate energy. The WHT20-21 bases and associated WHB 355 Weathershield switch manufactured since July 2007 are affected.

See a list of details to help identify the product.

Reason the product is recalled

It has been determined that upon the change to a new moulding tool, the WHT20-21 base pockets are not to specification i.e. they are too deep. This allows for excessive movement of the terminal in the pocket and for the potential for the circuit to close when the switch is in the 'OFF' position.

The hazards to consumers

Electrocution

What consumers should do

Customers are advised to ensure that all electrical circuits, where the WHB 355 Weathershield switch is installed are fully disconnected (using voltage detectors) before conducting any electrical installation or maintenance work.

Details to help identify the product.

Supplier running the recall

Clipsal Australia Pty Limited

Identifying product features

N/A

Identifying numbers

Other identifying numbers

N/A

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2008/9956 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.