Product description

All Windsor caravan and pop tops built between 1 May 2007 and 10 November 2008. The date of the manufacture is stamped on the VIN plate located on the chassis of the van.

See a list of details to help identify the product.

Reason the product is recalled

The possibility in some circumstances of gas escaping from some fittings.

The hazards to consumers

Explosion/suffocation

What consumers should do

It is recommended that consumers cease using any gas in their van/pop top until inspected and tested by a Licensed Gas fitter. The licensed gas fitter will need to contact Windsor Caravans Customer Service on 03 9930 4900 to obtain a copy of the instructions of the tests to be undertaken. The cost of the inspection is covered under your warranty.

Details to help identify the product.

Supplier running the recall

Windsor Caravans Pty Ltd

Identifying numbers

Other identifying numbers

N/A

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2008/10484 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.