Product description
Wireless door chime with 2 receivers
See a list of details to help identify the product.
Reason the product is recalled
The back cover of the receiver unit may detach from the main body exposing live parts.
The hazards to consumers
Risk of electric shock.
What consumers should do
Consumers should stop using the product immediately by switching off the power at the socket outlet. Check the serial number on the receivers. If the serial number is covered by the recall, return the product to the store where it was purchased to receive a replacement or full refund.
Contact details: Swann Technical Support Centre
Phone: 1800 788 210
Contact details: Swann Technical Support Centre
Phone: 1800 788 210
Details to help identify the product.
Supplier running the recall
Who sold the product
Bunnings, Masters Home Improvement, Rushmore Distributors, CDB Media, Ingram Micro Australia, Infront Technologies, and Swannstore (online)
Identifying product features
SWHOM-DC820P2
The issue is limited to items with a serial number beginning with "08550".
Identifying numbers
Other identifying numbers
SWHOM-DC820P2
The issue is limited to items with a serial number beginning with "08550".
The issue is limited to items with a serial number beginning with "08550".
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14801 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.