Product description

Wireless door chime with 2 receivers

See a list of details to help identify the product.

Reason the product is recalled

The back cover of the receiver unit may detach from the main body exposing live parts.

The hazards to consumers

Risk of electric shock.

What consumers should do

Consumers should stop using the product immediately by switching off the power at the socket outlet. Check the serial number on the receivers. If the serial number is covered by the recall, return the product to the store where it was purchased to receive a replacement or full refund.

Contact details: Swann Technical Support Centre
Phone: 1800 788 210

Details to help identify the product.

Supplier running the recall

Who sold the product

Bunnings, Masters Home Improvement, Rushmore Distributors, CDB Media, Ingram Micro Australia, Infront Technologies, and Swannstore (online)

Identifying product features

SWHOM-DC820P2 The issue is limited to items with a serial number beginning with "08550".

Identifying numbers

Other identifying numbers

SWHOM-DC820P2
The issue is limited to items with a serial number beginning with "08550".

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2015/14801 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.