Product description
Airatherm gas wall mounted radiant heaters.
Model: WMO24NG and WMO24LP
Serial numbers:
- 1001 – 1441
- 10001 – 10956
See a list of details to help identify the product.
Reason the product is recalled
The heater does not meet the Australian standards for the maximum allowable carbon monoxide emission levels. Air channels above the burner deform when heated which can cause toxic levels of carbon monoxide to be emitted.
The hazards to consumers
There is a risk of serious illness, injury or death from carbon monoxide poisoning if the heater is used indoors or in a poorly ventilated area.
What consumers should do
Stop using the affected heater immediately. If possible, consumers should turn off the gas supply to appliance.
Consumers should contact Airatherm Pty Ltd with their name, site address, model number, and whether the model is indoor or outdoor, to arrange for a free replacement or rectification.
Contact Airatherm Pty Ltd
call: 03 8739 5408
email: airatherm@airatherm.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
Airatherm Pty Ltd
Reece Plumbing Supplies
Tradelink Plumbing Supplies
Awest Distributers WA
G2Tech
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20352 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
