Product description
Canyon Speedmax CF triathlon bikes.
Affected models:
- R073
- R41
Model years 2016 – 2024.
See a list of details to help identify the product
Reason the product is recalled
The stem and handlebar may crack, leading to breaking or detachment. This may occur after impacts such as striking a pothole or kerb.
The hazards to consumers
There is a risk of injury from a fall if the stem and handlebar break or detach while the bike is being ridden.
What consumers should do
Stop using the bicycle immediately.
Check Canyon’s website to arrange for a free inspection and, if necessary, repair by a professional bike mechanic.
Contact
Canyon Bicycles GmbH
Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday)
or visit Canyon’s website.
Details to help identify the product
Supplier running the recall
Who sold the product
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20353 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
