Product description
Chevron Footed Mug - Red
Chevron Footed Mug - Black
Chevron Footed Mug - Black
See a list of details to help identify the product
Reason the product is recalled
There is a possibility that the base may develop a crack and break away when a hot liquid is poured into the mug.
The hazards to consumers
The base of the mug can break away during use when filled with a hot liquid, possibly resulting in serious burns.
What consumers should do
Consumers should cease using the mug and return it to Coles for a full refund or to exchange it for a new model mug.
Details to help identify the product
Supplier running the recall
Who sold the product
Coles supermarkets
Identifying product features
7783631 - White with Black Footed Band
7783766 - White with Red Footed Band
Identifying numbers
Other identifying numbers
7783631 - White with Black Footed Band
7783766 - White with Red Footed Band
7783766 - White with Red Footed Band
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13303 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
