Product description
Jackson Model PEXT3M 3 Metre Extension Lead
White coloured 3 metre extension lead rated 240V 10A 2400W
The model number PEXT3M is not explicitly stated on the cord set so please check for the markings on the socket(LA023A), plug (LA020E), and cord (SAA170791EA) to identify the affected product together with the batch code (P011872)
Only the 3 metres in length extension cord is recalled
See a list of details to help identify the product
Reason the product is recalled
The active and neutral connections are reversed on the extension lead socket outlet.
This can cause parts of the appliance that is plugged into the extension lead to remain live, even if it is switched off.
The hazards to consumers
Risk of electric shock, which can cause serious injury or death.
What consumers should do
Consumers should immediately stop using the product and return it to the place of purchase for a replacement or refund.
For further information, please contact Jackson by email at recall@cdbgoldair.com.au or visit www.jacksonpower.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
JB Hi-Fi
Officeworks
Big W
Identifying numbers
Electrical approval number
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19616 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
