Product description
Certain models of Bosch-branded dishwashers manufactured in Germany between 2000 and 2006 inclusively.
Free-standing, self-heating dishwasher incorporating programmable electronic control with push-button selection and workbench surface top panel.
230/240 Vac, 50 Hz, 10A, 2.4 kW
Catalogue No. S9 series range of dishwashers
Free-standing, self-heating dishwasher incorporating programmable electronic control with push-button selection and workbench surface top panel.
230/240 Vac, 50 Hz, 10A, 2.4 kW
Catalogue No. S9 series range of dishwashers
See a list of details to help identify the product
Reason the product is recalled
Some affected model dishwashers may potentially develop cracks in the printed circuit board within their control module.
The hazards to consumers
Cracks in the circuit boards may lead to melting of solder material or, in an unlikely event, ignition of a fire in the dishwasher.
What consumers should do
BSH Australia highly recommends that consumers with an affected model cease using their dishwasher immediately and switch it off at the socket outlet. If in any doubt, consumers should immediately contact BSH on 1300 369 744.
BSH Australia will activate an in-home product safety repair action to replace affected components.
Authorised and trained repair agents will visit the homes of consumers with an affected model dishwasher to replace the relevant component in each unit. BSH Australia expect that an in-home repair can usually be arranged within 7 working days. The replacement of the relevant component is a simple, free-of-charge procedure that will take approximately 45-minutes.
A dedicated toll-free hotline (on 1300 369 744) and a website (www.bosch-home.com.au/repair ) have been established to assist consumers.
BSH Australia will activate an in-home product safety repair action to replace affected components.
Authorised and trained repair agents will visit the homes of consumers with an affected model dishwasher to replace the relevant component in each unit. BSH Australia expect that an in-home repair can usually be arranged within 7 working days. The replacement of the relevant component is a simple, free-of-charge procedure that will take approximately 45-minutes.
A dedicated toll-free hotline (on 1300 369 744) and a website (www.bosch-home.com.au/repair ) have been established to assist consumers.
Details to help identify the product
Supplier running the recall
BSH Home Appliances Pty Ltd
Who sold the product
Please see attached list.
Identifying product features
(a) Dishwashers assigned one of the following 20 model numbers may be affected:
SGI4335AU; SGI4345AU; SGI4347AU; SGI43A25AU; SGI43A45AU; SGI43A55AU; SGI4705AU; SGI4715AU; SGI53A55AU; SGS4332AU; SGS4352AU; SGS43A92AU; SGS43B22AU; SGS43B42AU; SGS4702AU; SGS4712AU; SGS5332AU; SGS53A52AU; SRI43A05AU; and SRS5302AU.
(b) Details of affected batch numbers:
All batch numbers within the specified models are affected.
(c) Approval number:
The Certificate of Approval No. 10416 issued by the South Australian Office of the Technical Regulator covers the entire S9 range of dishwashers. All affected models of dishwasher are in the S9 range and have the same electronics and components.
Identifying numbers
Other identifying numbers
(a) Dishwashers assigned one of the following 20 model numbers may be affected:
SGI4335AU; SGI4345AU; SGI4347AU; SGI43A25AU; SGI43A45AU; SGI43A55AU; SGI4705AU; SGI4715AU; SGI53A55AU; SGS4332AU; SGS4352AU; SGS43A92AU; SGS43B22AU; SGS43B42AU; SGS4702AU; SGS4712AU; SGS5332AU; SGS53A52AU; SRI43A05AU; and SRS5302AU.
(b) Details of affected batch numbers:
All batch numbers within the specified models are affected.
(c) Approval number:
The Certificate of Approval No. 10416 issued by the South Australian Office of the Technical Regulator covers the entire S9 range of dishwashers. All affected models of dishwasher are in the S9 range and have the same electronics and components.
SGI4335AU; SGI4345AU; SGI4347AU; SGI43A25AU; SGI43A45AU; SGI43A55AU; SGI4705AU; SGI4715AU; SGI53A55AU; SGS4332AU; SGS4352AU; SGS43A92AU; SGS43B22AU; SGS43B42AU; SGS4702AU; SGS4712AU; SGS5332AU; SGS53A52AU; SRI43A05AU; and SRS5302AU.
(b) Details of affected batch numbers:
All batch numbers within the specified models are affected.
(c) Approval number:
The Certificate of Approval No. 10416 issued by the South Australian Office of the Technical Regulator covers the entire S9 range of dishwashers. All affected models of dishwasher are in the S9 range and have the same electronics and components.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13396 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
