Product description

Vigilant F3200 Fire Indicator Panel MAF/PSU Module Fitted with "Dong Woo" Signalling Relays manufactured during 2005-2007 inclusively.

See a list of details to help identify the product

Reason the product is recalled

There is the potential for a latent fault to develop within F3200 Fire Alarm panels installed with a MAF/PSU module fitted with "Dong Woo" brigade signalling relays.If the fault develops and the relay fails, the fire alarm panel will fail to send an automated signal to the fire department and/or monitoring centre that the fire alarm has been activated.

The hazards to consumers

Fire

What consumers should do

Contact Tyco F3200 Customer Service on 1300 721 517 for a Return Authorisation Number (RAN) and a claim form. Complete the claim form and return to the address listed on the top of the claim form.

Details to help identify the product

Supplier running the recall

Tyco Australia Pty Ltd

Identifying product features

NA

Identifying numbers

Other identifying numbers

NA

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/10822 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.