Product description
Wooden candle holder small: Size: 5.5cm x 5.5cm, holds 2 candle sizes: 4cm diameter & 2.2cm diameter
Wooden candle holder large: Size 5.5cm x 9cm, holds 2 candle sizes: 4cm diameter & 2.2cm diameter
Wooden candle holder large: Size 5.5cm x 9cm, holds 2 candle sizes: 4cm diameter & 2.2cm diameter
See a list of details to help identify the product
Reason the product is recalled
The candle holders may catch alight as candles burn down to the base, and remain alight for longer than permitted in accordance with the Competition and Consumer Act (2010) Permanent Ban on Combustible Candle Holders.
The hazards to consumers
If defective, there is a possibility that the Wooden Candle Holders may cause a fire, or cause burns – and if a fire is caused there is a possibility of serious injury or death.
What consumers should do
Cease use immediately and return it to the closest kikki.K store for a full refund or contact our customer service team if you would like to return it by post. A gift card for $20.00 will be given to customer once the stock is returned.
For further information, customers should contact kikki.K’s customer service team on +61 3 9645 6346 or info@kikki-k.com.
For further information, customers should contact kikki.K’s customer service team on +61 3 9645 6346 or info@kikki-k.com.
Details to help identify the product
Supplier running the recall
Who sold the product
kikki.K Stores (including David Jones concessions) and kikki.K website
Identifying product features
Wooden candle holder small: 10556701
Wooden candle holder large: 10556601
** numbers appear on packaging
Identifying numbers
Other identifying numbers
Wooden candle holder small: 10556701
Wooden candle holder large: 10556601
** numbers appear on packaging
Wooden candle holder large: 10556601
** numbers appear on packaging
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14126 when contacting a regulator about this recall.
Recall and remedy questions
Contact Consumer and Business Services (SA) if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.