Product description

Plush Teddy Bear with plastic eyes and made of all new material and 100% fibre fill (licensed under U.S. Patent #6, 109, 196 by Build-A-Bear Workshop Inc)

See a list of details to help identify the product

Reason the product is recalled

The plastic eyes may detach from the teddy bear.

The hazards to consumers

The eyes may detach and pose a small parts choking hazard to children. The item does not comply with the mandatory safety standard for toys for children up to and including 36 months of age.

What consumers should do

Consumers should immediatey remove the item from children and return it to to the place of purchase for a full refund or replacement. The sell price of the Colourful Hearts bear is $25 and we are offering a replacement bear up to the value of $35.

Details to help identify the product

Supplier running the recall

Kids Preferred Inc

Who sold the product

Build-A-Workshop stores in Australia

Identifying product features

Item number 17107

Identifying numbers

Other identifying numbers

Item number 17107

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/12978 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.