Mandatory reporting

If you are a supplier, you must report any death, serious injury or serious illness associated with a consumer good or product related service that you have supplied.

  • You must complete the report to the best of your knowledge within 2 days. You can provide further information later.
  • Mandatory reports are confidential and not an admission of liability.  
  • If you don't submit a mandatory report when you should, you may be found guilty of a criminal offence or be fined.

Other ways to report a product safety concern

The ACCC strongly encourages suppliers to voluntarily report incidents that could have caused death, serious injury or serious illness but did not in that instance.