Mandatory reporting

If you are a supplier, you must report any death, serious injury or serious illness associated with a consumer good or product related service that you have supplied.

You must complete the report to the best of your knowledge within 2 days. You can provide further information later.
Mandatory reports are confidential and not an admission of liability.
If you don't submit a mandatory report when you should, you may be found guilty of a criminal offence or be fined.

Submit a mandatory report

Who must submit a mandatory report Everyone in the supply chain has an obligation to report when they become aware of a death, serious injury or serious illness.
When you must report an incident You must report within 2 days of becoming aware of certain incidents. Find out how to determine if an incident must be reported.
How to submit a mandatory report Prepare the information you will need for your report.
Mandatory reporting guideline and tools Download the guideline and useful tools to help determine if you must report an incident.

Other ways to report a product safety concern

The ACCC strongly encourages suppliers to voluntarily report incidents that could have caused death, serious injury or serious illness but did not in that instance.