PRA number
2016/15196
Published date
Product description
Ceiling lights
Reasons the product is recalled
IKEA has received customer reports of LOCK and HYBY ceiling lamp glass shades falling.
The hazards to consumers
If the ceiling lamp glass shades fall this may pose an impact or laceration hazard.
What consumers should do
Customers should immediately return uninstalled LOCK or HYBY ceiling lamps to any IKEA store for a full refund.
If LOCK or HYBY ceiling lights are already installed, customers should immediately contact IKEA Customer Service or visit www.IKEA.com.au/recalls for further information.
Customers should not remove the product themselves. Proof of purchase (receipt) is not required for a full refund or replacement.
If LOCK or HYBY ceiling lights are already installed, customers should immediately contact IKEA Customer Service or visit www.IKEA.com.au/recalls for further information.
Customers should not remove the product themselves. Proof of purchase (receipt) is not required for a full refund or replacement.
Traders who sold this product
IKEA
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Dates available for sale
-
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Recall advertisements and supporting documentation
Responsible regulator
Energy and utilities unit (NSW) is the responsible regulator for this recall.