PRA number
2014/14008
Published date
Product description
Surface Socket
Reasons the product is recalled
Terminal colour identification has been reversed on some product.
The hazards to consumers
If the Active and the Earth wires are terminated to match the colours, there is a risk of electric shock if the surface socket is used with a class 1 (earthed) appliance.
What consumers should do
If consumers have had electrical installation work carried out at their home premises since 9 January 2014 and may have had an affected product installed, they should contact the electrician who carried out the installation work to evaluate the risk.
Consumers should not attempt to inspect or assess products themselves. A licensed electrician can assess, test and inspect an installation to ensure safety.
Further information on the recall, and on how customers can return the product for a full refund is available at clipsal.com/413recall or by telephoning 1300 733 907
Consumers should not attempt to inspect or assess products themselves. A licensed electrician can assess, test and inspect an installation to ensure safety.
Further information on the recall, and on how customers can return the product for a full refund is available at clipsal.com/413recall or by telephoning 1300 733 907
Supplier
Schneider Electric (Australia) Pty Limited
Traders who sold this product
Electrical wholesalers
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Office of the Technical Regulator (SA) is the responsible regulator for this recall.