Starion Industries—Kitchen and Laundry Mixer Taps

Identifying features

Product codes & names:
450822030037 - PINTO KITCHEN MIXER
514822730037 - POLO SINK MIXER CHROME
514822440037 - POLO GREEN SINK MIXER
514822080037 - POLO LAUNDRY MIXER 50MM BASE
450822020037 - LINEA ELEGANCE KITCHEN MIXER
51482271 - DREAM KITCHEN MIXER
NERO589C - NERO POLO KITCHEN WITH LOOP LEVER

What are the defects?

There is an increased risk of the mixer leaking and in rare cases the handle & cartridge assembly may disengage from the body of the mixer.

What are the hazards?

If the handle and cartridge assembly disengages, there is an extremely slight risk of scalding due to hot water coming out of the mixer.

Note: The standard for plumbing and drainage, AS/NZS 3500.4.2:1997, requires that the maximum temperature of heated water delivered to all sanitary fixtures must not exceed 45 deg C in early childhood centres, primary & secondary schools, nursing homes and similar buildings and must not exceed 50 deg C for all other buildings.

What should consumers do?

Arrange for your product to be serviced by entering your details on the website at www.starion.com.au and click on the “service” button at the top of the page.

Alternatively, contact Starion on the following numbers: 1800 060 875 (outside Brisbane), or (07) 3131 5800 (Brisbane metropolitan area)

Traders who sold this product

Plumbing & electrical suppliers/retailers

Where the product was sold
Nationally
Dates available for sale
  • 1 February 2010 - 5 October 2011

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category