Toyota Motor Corporation — Lexus ES300h MY2018-2019, Lexus GS, IS, LX and LS MY2013-2019, Lexus IS-F MY2013-2014, Lexus LC and RX MY2017-2019 and Lexus NX and RC MY2014-2019 - extended recall

What are the defects?

The fuel pump on affected vehicles may stop operating. If the fuel pump stops working, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in the vehicle stalling and the vehicle may not be able to be restarted.

What are the hazards?

A loss of power while driving could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.

What should consumers do?

Lexus will contact affected owners in writing with an interim notification advising of this safety recall and will re-contact once parts become available requesting that owners make an appointment at their preferred Lexus dealer for repairs, free of charge. Parts are expected to become available progressively from April 2021. Owners of affected vehicles should update their contact details with Lexus if these have changed so that future communications can be received.

For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).

Traders who sold this product

Authorised Lexus dealers

Where the product was sold
Nationally
Dates available for sale
  • 27 September 2013 - 30 September 2020

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category