LG Electronics Australia Pty Ltd — LG 86UQ9000PSD and 86NANO75SQA Smart TVs

PRA number

2022/19685

Published date

Product description

LG 86-inch Smart televisions and stands

This recall involves 2 LG Electronics 86-inch smart TV models with model numbers 86UQ9000PSD and 86NANO75SQA.

LG 86-inch Smart televisions and stands front
LG 86-inch Smart televisions and stands back
LG 86-inch Smart televisions and stands side
Identifying features

LG 86-inch Smart televisions and stands with serial numbers, where the first three digits range from 202 to 208.

Dates of manufacture 1 February 2022 - 31 August 2022

Reasons the product is recalled

The TV stand may crack and tip-over if the stand is not properly installed using all 6 screws provided or if the screws are not properly tightened in accordance with installation instructions.

The hazards to consumers

If the TV stand cracks or becomes unstable, it poses a tip over hazard that can cause serious injury or death.

What consumers should do

Consumers using the TV’s supporting stand legs should immediately contact LG Electronics Australia on 1800 643 156 for assistance with self-inspecting the TV stand and diagnosing any installation issues.

LG Electronics Australia will provide a replacement TV stand to consumers (at no cost) if an installation issue is identified. Wall mounted TVs are not included in the recall and can continue to be used by consumers.

Traders who sold this product

Harvey Norman
The Good Guys
JB Hi-Fi
Bing Lee
Betta stores
Narta stores
LG Online Brand Store

Where the product was sold

Nationally
Online

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

Is this page useful?